Refund policy
At Hommerica, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your order.
1. 30-Day Free Returns
Customers have 30 days from the delivery date to request a return.
To be eligible for a return:
- The product must be unused and in its original condition.
- The product should be returned with its original packaging and accessories.
- The product must not be damaged due to misuse or improper handling.
- Proof of purchase or your order number may be required.
Hommerica offers free returns for eligible products.
2. How to Request a Return
To request a return, please contact us:
Email: Infos@Hommerica.com
Phone: +1 405-363-8005
Please provide your order number and the reason for the return. We will provide you with the return instructions.
3. Return Processing Time
Once we receive your returned item, please allow up to 14 business days for us to process and inspect the return.
After the return is approved, your refund will be issued to your original payment method.
4. Refunds
Once your return has been inspected and approved, we will process your refund. Your bank or payment provider may require additional time for the refund to appear in your account.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at Infos@Hommerica.com. We will review the issue and provide an appropriate solution.
6. Contact Information
Hommerica
24455 Hemlock Ave
Moreno Valley, California 92557
United States
Email: Infos@Hommerica.com
Phone: +1 405-363-8005